Warranty

Wizard Screens offers a 5 years limited warranty on all components, excluding screen mesh, to the original purchaser of The Horizon from the date of purchase. This warranty is non-transferable and will remain intact for the original purchaser provided the product was installed by an Authorized Dealer and/or factory trained installer and has not been moved or altered in any way.
Paint Finish warranty is 10 years for powder coated or painted exposed surface of aluminum and steel components against corrosion and cosmetic deterioration under normal conditions and use.
Wizard warrants the components shall be free of defects in materials and workmanship. “Defects” are defined in this warranty as imperfections that impair the utility of the retractable screen. Wrinkles in the mesh or puckering along its edges in itself does not constitute a defect.
The limited warranty does not include components that have been damaged by misuse, abuse, unauthorized repair or modification, lack of maintenance, normal weathering, fading, scratching, airborne or applied corrosive contaminants, acts of God or other causes beyond the control of Wizard Screens. If a component is defective and you require assistance, please contact your original point of purchase. Please retain your invoice as proof of purchase.
Proof of purchase is required for any after sale service.